DabOps

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Industries · Professional Services

Operations & Reporting Systems for Professional Services

Client databases, time tracking, billing automation, and utilization reporting for consulting and agency teams - built in Access, Excel, and SQL with written scope and parallel validation before cutover.

Industry challenges

Professional services challenges we solve

Back-office inefficiencies that cap capacity and reduce margin.

Client data scattered across tools

Contact details in Outlook, project notes in Word, billing in Excel. No single system of record for client relationships.

Timesheet and billing is manual

Consultants log hours in a spreadsheet. Someone compiles them, calculates fees, and creates invoices by hand. Every billing cycle.

No utilization visibility

You don't know which consultants are over-utilized, which projects are over-budget, or which clients are most profitable - until month-end.

Proposal and contract management in email

Proposals, SOWs, and contracts live in email threads and shared folders. Version control is non-existent.

Realized rate vs billed rate unknown

Discounts, scope creep, and write-offs erode effective rates. You only discover the damage when the project closes.

Project deadlines tracked in calendars

Deliverable dates are tracked individually by PMs. There's no portfolio view of what's due when across all clients.

Typical automations

What we automate for professional services firms

  • Automated invoice generation from timesheet data
  • Consultant utilization tracking and capacity alerts
  • Project budget vs actual reporting by client
  • Weekly pipeline and revenue forecast reports
  • Automated client status update reports
  • Contract renewal and expiry reminders
  • Realization rate tracking by consultant and project
  • Automated monthly billing summaries

Relevant services

Systems we build for professional services firms

Client Management Database

A purpose-built CRM for professional services - contact history, project records, billing status, and relationship notes in one searchable system.

Project & Time Tracking System

Log hours against projects and tasks, track budgets in real time, and flag over-runs before they become invoicing disputes.

Billing & Invoice Automation

Automated invoice generation from approved timesheets - with rate tables, discount logic, and delivery to clients via email.

Utilization Dashboard

Real-time visibility into consultant capacity, utilization rates, and billable hours - so resource allocation is data-driven.

Pipeline & Revenue Reporting

Track proposals, wins, and revenue forecasts against targets - with automated weekly reports for leadership.

Profitability Analytics

Realization rates, effective hourly rates, and margin by client and project - so you know which engagements are worth taking.

Results from real projects in your industry

What clients say

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Common questions

Everything you need to know before getting started

  • Yes - we integrate with QuickBooks, Xero, and other accounting platforms to sync invoices and payments automatically.

  • Yes. Multi-user databases with concurrent access are standard. We configure locking and conflict resolution appropriately.

  • A focused CRM with project tracking takes 3-4 weeks. A fully integrated billing and reporting system takes 6-8 weeks.

  • Yes. We build billing logic that handles hourly, fixed-fee, retainer, and milestone-based billing in the same system.